Soft Booking

What Is Soft Booking, and Why Would You Need It?

Soft Booking is Kobiton’s solution to a device reservation system that balances the need for keeping devices retained for continual testing use with the benefit of having a pool of available devices ready for immediate use by testers. 

You can use Soft Booking to retain a device for several hours at a time, thus removing the possibility of the device being retained by another user between your testing sessions. If you have multiple tests you would like to perform efficiently against a single device, or a single test you want to run repeatedly, Soft Booking provides you with an extended time window to reserve or “book” a device for use. 

Please note that this feature is only available for devices in your private/local device pool, not Kobiton’s public device pool. This feature is for immediate real-time use and cannot be used to reserve a device days or weeks ahead of time.

Soft Booking can retain a device for the following time periods:

  • 1 hour
  • 2 hours
  • 4 hours
  • 8 hours
  • 16 hours
  • 24 hours

 

How to Use Soft Booking

1. Within your Kobiton portal, navigate to the Devices page, then navigate to the Private & Local Devices tab.

 

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2. Choose the device you want to book and click the ellipses (...) button in the device box.

 

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3. You are now viewing the device details pop-out box of your selected device. At the bottom of this box is a drop-down menu currently displaying “Retain”. This is the Soft Booking menu button.

 

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4. Click the dropdown button and the Soft Booking times will be displayed. Click the desired amount of time to retain the device.

 

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5. Once you click your desired retention time, the device is immediately removed from the Available Devices list and is reserved under your name. The device’s change in status and a timer showing the remaining time in your reservation are displayed in the lower-left corner of the device details pop-out box. The time will continue to count down until your reservation window is completed, at which time the device will automatically return to the Available Devices pool.

 

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6. If at any time you wish to cancel your reservation, click the X icon in the Retained box. You will be asked to confirm your cancellation before continuing.

 

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As always, if you have any questions or issues, please submit a support ticket at support.kobiton.com.

 

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