Product Questions
Real devices are just that, actual physical hardware running mobile operating systems like iOS and Android.
Emulators and simulators are both virtual devices, meaning they mimic the operating system and behavior of a device.
Simple. Your customers don’t use emulators or simulators in their daily lives, which means your testing needs to be as close to the end user environment as possible to ensure a perfect experience.
A unit of measurement for the duration of a manual or automated test execution.
No problem! The short answer is that most plans allow you to keep testing without interruption.
You have two options:
Option 1: Purchase add-on minutes. If you don’t consume all of them, don’t worry! These minutes roll over to the next billing cycle if unused. You also have the option to automatically renew your additional minutes with each new billing cycle. This is our best recommendation for price-conscious teams.
Option 2: Automatically switch to overage minutes to continue testing even after you’ve exceeded the testing minutes allotted in your plan. However, these minutes are charged at a slightly higher price.
To avoid overage charges we encourage you to purchase add-on minutes as needed.
We recommend you start by purchasing add-on minutes to set predictable benchmarks for test minute consumption based on your operation. Once you feel confident that you consistently need more minutes and/or more sophisticated features, we encourage you to upgrade to another plan.
Refers to the number of real devices being occupied simultaneously for both manual and automated test sessions. Limits on parallel test sessions are applied at the account level.
Anyone within your account that has access to the Kobiton portal to run tests or view results.
Perform a manual test on one device and automatically execute that same test on other devices in the background without writing any test scripts. Learn more here.
Easily declare and test expected vs actual results when executing scriptless or scripted test automation to quickly identify visual discrepancies in your app. Choose how to handle each failed visual assertion to accommodate different behavior across devices
Similar to visual assertions, easily declare benchmarks for your scriptless or scripted test automation and quickly identify text discrepancies in your app. Choose how to handle each failed text assertion to accommodate different behavior across devices.
To make test automation authoring easier and faster, Kobiton allows you to generate Appium test scripts from actions taken during a manual session and export them for execution against your desired environment.
If you are in need of more Appium exports and/or more sophisticated features, we encourage you to upgrade to another plan in order to meet your needs and set predictable consumption benchmarks based on your operation.
A unit of measurement for the number of simultaneous local, private, or fully on-prem devices that can be connected to the Kobiton Cloud. For example, if you have 5 local devices at your office but only 3 device slots, you can have 3 on the system and replace with the other 2 as needed.
Local devices are devices that you own and manage in your physical work environment (or office). With local device slots, you can connect your devices to the Kobiton Cloud, alongside our cloud of public devices, for centralized logging and control across your entire organization.
Private devices are dedicated to your organization for exclusive use and maintained by Kobiton in our data centers. We procure devices on your behalf and manage it from there. These devices allow for secure VPN access and unlimited testing minutes.
Complete on-premises deployment is best for sensitive development environments where 100% on-site deployment behind a firewall is required.
You can read more about our deployment options here.
Local device slots are not offered in our self-service packages. You’ll need to contact our Enterprise sales team to discuss custom packaging.
Private devices are not offered in our self-service packages. You’ll need to contact our Enterprise sales team to discuss custom packaging.
Fully on-premises devices are not offered in our self service packages. You’ll need to contact our Enterprise sales team to discuss custom packaging.
We’ll take any of your test scripts written in proprietary languages from other vendors and migrate them to open-standard Appium and Selenium for use on Kobiton and anywhere else you choose.
Deep data insights and actionable reporting to drive testing and development initiatives across the enterprise. More than your average test results. Contact our sales team to learn more.
Yes! We integrate with most of the popular tools in the agile stack such as Jenkins, JIRA, and Travis. Click here for a full list of integrations.
Security Question
Of course! Many of our customers operate in highly regulated environments that require best-in-class data security and privacy controls. You can learn more about Kobiton’s privacy and security policies here.
For most plans, historical data from your test sessions is stored for 1 year from the date of execution. However, we only keep your data for 90 days in the Start up package.
If you need access to test data more than a year old you should contact our Enterprise sales team to discuss custom packaging.
Free Trial Questions
Nope! Just sign up and verify your email to begin using the trial.
- Unlimited users
- Access to a limited pool of Kobiton cloud devices
- 120 testing minutes
- Manual testing
- Scripted test automation
- Unlimited parallel sessions
You’ll be prompted to select one of our paid plans and enter your billing information in order to continue testing.
Pricing & Payment
Credit cards, invoices, and PayPal.
Nope! Just sign up and verify your email to begin using the trial.
No.
Yes. To minimize disruption to your operation, we allow you to continue testing even after you’ve exceeded the testing minutes allotted in your plan. However, these minutes are charged at a slightly higher price.
To avoid overage charges we encourage you to purchase add-on minutes as needed.
It depends on the plan you select. Some plans offer monthly, others are only offered on an annual basis.
For upgrades, the changes typically take effect immediately; for downgrades, the changes take effect at the end of the current billing cycle.
Most add-ons are good for one billing cycle and expire the day your primary plan renews, unless you elect to auto-renew the add-ons.
However, add-on minutes and Appium exports are a bit unique in that they never expire. If you don’t consume all of them, don’t worry! These minutes roll over to the next billing cycle if unused.
Refunds & Cancellations
Sure! Cancelling doesn’t remove your account and you can reactivate anytime. Enterprise plans require speaking with an account manager. We do not offer refunds for unused minutes.
If you suspect you may be a victim of identity theft or credit card fraud, we encourage you to contact us at support@kobiton.com to resolve the issue immediately. However, please note that refunds will be handled on a case by case basis at our discretion.
Have more questions?
Click our chatbot to chat with a member of our team now!