Jira Integration User Authentication

To help improve workflow, Kobiton members can directly integrate Jira into their Kobiton portal allowing users to create a partially pre-populated ticket directly from the Kobiton UI. 

NOTE: The account owner has the ability to enable the Jira Integration.

Prerequisites

  • Jira account
  • Jira API Key

Authenticate Kobiton Member

  1. On the user dropdown menu, select Settings.
  2. On the top navigation menu, click Integration.user-settings-integration.png
  3. From Issue Tracking / Jira Integration, click Connect Account and enter Jira credentials:
    1. Host: Jira URL
    2. User Email: Jira login email
    3. API Token: Jira API token (click Get API Token for instructions on how to retrieve your Jira API token)
  4. Click Connect to complete the connection.

 

 

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